About this role
IT Service Desk Specialist II at Brs. Location: San Antonio or San Antonio. Role: providing support, troubleshooting issues, escalating tickets Requirements: Provide deskside and call-center IT support for Windows 11 systems, hardware/software, VPN/NIPRNet, troubleshoot and escalate via ServiceNow; IAT II certification (Sec+) and bachelor\u0002s degree or equivalent experience required; suitability background investigation pending. Category: Information Technology Seniority: Mid Level Tools: Windows 11, ServiceNow, NIPRNet, VPN Certifications: sec+, iat ii Commitment: Full Time Workplace: Onsite Languages: English