About this role
IT Service Desk Specialist II at Brs. Location: San Antonio or San Antonio. Role: providing support, troubleshooting hardware, resolving tickets Requirements: Provide deskside and call‑center IT support for Windows 11 systems, LAN/WAN/Wi‑Fi, VPN, hardware/software troubleshooting, and ticket escalation; meet IAT II certification and pass suitability background check. Category: Information Technology Seniority: Mid Level Tools: Windows 11, ServiceNow, VPN Certifications: iat ii, sec+, computing Commitment: Full Time Workplace: Onsite Languages: English