About this role
Customer Assist Specialist at Pepper Careers. Location: Parramatta, New South Wales, Australia. Role: assessing hardship, supporting customers, collaborating teams Requirements: Provide empathetic hardship assessments, apply legislation and compliance, use systems to analyse customer financial situations, communicate clearly, and make autonomous decisions to resolve cases. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English