About this role
Sr. Technical Support Specialist (52391) at OpenText | Secure Information Management for AI. Location: Waterloo, Ontario, Canada. Role: troubleshooting issues, supporting customers, documenting knowledge Requirements: 3+ years technical support experience, degree or equivalent, troubleshooting skills, knowledge of Windows/Linux, web servers, RDBMS, networking and Active Directory, strong written/verbal communication. Category: Customer Service Seniority: Mid Level Tools: Microsoft Windows, Linux, Microsoft Windows Server, Linux Server, Tomcat, Microsoft IIS, Web Servers, HTML, Oracle, Microsoft SQL Server, Active Directory Commitment: Full Time Workplace: Onsite Languages: English