About this role
Customer Success Manager at Cae. Location: Tokyo, Tokyo, Japan. Role: advocating customers, resolving issues, driving adoption Requirements: Understanding client environments and products, advocating for customers, coordinating across internal and client teams, conducting customer meetings, using CSM tools and dashboards, and supporting product adoption. Category: Customer Service Seniority: Mid Level Tools: CSM Tools, dashboards, process flow diagrams, surveys, scorecards Commitment: Full Time Workplace: Onsite Languages: English