About this role
Service Calls at Terra Energy. Location: Tampa, Florida, United States. Role: managing requests, coordinating technicians, troubleshooting issues Requirements: 2+ years in customer service, technical support, dispatch, or related field; excellent English communication; experience with ticketing/CRM systems; proficiency with Microsoft Office and Google Workspace; strong problem-solving and organizational skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Google Workspace, ServiceNow, Zendesk, Salesforce, HubSpot, SolarEdge, Enphase, Tesla, SMA Commitment: Full Time Workplace: Remote Languages: English