About this role
Operational Excellence Coordinator (gn) at Bikeleasing Service GmbH & Co. KG. Location: Munich, Bavaria, Germany. Role: managing support, maintaining knowledge, optimizing workflows Requirements: 1–2 years experience in operations or customer support, experience with ticketing and telephony tools, data-driven process improvement, strong German (C1) and English (B2), Microsoft Office proficiency. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Freshdesk, Aircall, n8n, Power Automate, Microsoft Outlook, Microsoft Teams, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: German, English