About this role
Guest Services Phone Operator at Hilton Grand Vacations. Location: Williamsburg or Williamsburg. Role: answering calls, coordinating services, documenting requests Requirements: Operate PBX/switchboard, provide hospitality information, handle guest/owner requests, coordinate with departments, flexible schedule including nights/weekends/holidays, prior hospitality experience, strong English communication. Category: Customer Service Seniority: Entry Level Tools: Tally, Kipsu, Synergy, Clarity, PMS Commitment: Full Time Workplace: Onsite Languages: English