About this role
Service Desk Administrator (Junior) at NinjaOne. Location: Berlin, Berlin, Germany. Role: triaging tickets, resolving issues, documenting processes Requirements: Intermediate IT support experience, ticket triage, documentation, automation and continual-improvement skills; fluent English and German; experience representing IT to leadership; certification or equivalent experience with MDM, Okta, Freshservice, NinjaOne. Category: Information Technology Seniority: Mid Level Tools: MDM, Okta, Freshservice, NinjaOne Certifications: mdm, okta, freshservice, lean, ninjaone Commitment: Full Time Workplace: Onsite Languages: English, German