About this role
Senior Technician - IT Helpdesk at GCAA. Location: Abu Dhabi, Abu Dhabi, United Arab Emirates. Role: administering tools, managing assets, documenting knowledge Requirements: Bachelor in IT/Information Systems, 1+ year IT/IS administration experience, ITIL and Microsoft Windows (MCP) knowledge, manage helpdesk tools, patching Windows OS, EDR/ITSM experience, asset management, reporting and user training. Category: Information Technology Seniority: Entry Level Tools: IT Helpdesk Tools, Asset Management Tool, Microsoft Windows, EDR, ITSM, ISO 27001, ISO 20000 Certifications: itil, mcp Commitment: Full Time Workplace: Onsite Languages: English