About this role
Lead Administrator (Tools & Automation) (104335) at HCLTech: Supercharging Progress | AI, Cloud and Engineering. Location: India. Role: facilitating resolution, coordinating teams, communicating stakeholders Requirements: Managing major incident resolution, coordinating technical teams, engaging resources, maintaining incident records, communicating status to stakeholders, familiar with ServiceNow and ITIL, able to work shifts and on-call. Category: Information Technology Seniority: Senior Level Tools: ServiceNow Commitment: Full Time Workplace: Onsite Languages: English