About this role
Manager Service Design & Usability at Raqami Islamic Digital Bank. Location: Karachi, Sindh, Pakistan. Role: conducting research, mapping journeys, designing services Requirements: 5+ years in customer experience, UX research, or service design; bachelor's degree; proficiency with journey mapping, usability research, design thinking, analytics, Power BI, and Excel. Category: Design Seniority: Senior Level Tools: Miro, Figma, Lucidchart, Visio, Qualtrics, Medallia, SurveyMonkey, Power BI, Microsoft Excel, Agile, Lean Six Sigma Commitment: Full Time Workplace: Onsite Languages: English