About this role
Leiter:in IT Service Quality & Performance Management at ÖBB-BCC GmbH. Location: Wien-Leopoldstadt, Wien, Austria. Role: developing roadmap, defining standards, building reporting Requirements: University degree or equivalent, several years in IT service management/operations including senior/consulting roles; strong ITIL, incident/problem/change/service-level management, Lean/Agile and root-cause analysis experience; C-level advisory and communication skills. Category: Information Technology Seniority: Senior Level Tools: ITIL, SAP Commitment: Full Time Workplace: Hybrid Languages: German