About this role
Associate - Customer Success (CX-NA) at Freshworks. Location: Chennai, Tamil Nadu, India. Role: driving adoption, managing relationships, resolving issues Requirements: Bachelor's degree required; 1–3 years in customer success/account management/tech support (SaaS preferred); strong communication, consultative mindset, ownership, reporting and tool proficiency. Category: Customer Service Seniority: Entry Level Tools: Gainsight, Salesforce, Freshsuccess Commitment: Full Time Workplace: Onsite Languages: English