About this role
Dealer Support Liaison at Mobility. Location: Michigan or Virginia or New York. Role: resolving issues, analyzing trends, documenting incidents Requirements: 2+ years in customer support or consulting, strong technical and analytical skills, experience troubleshooting complex issues, familiarity with relational databases, automation tools, Excel, Agile, and softphone/call center systems. Category: Customer Service Seniority: Entry Level Tools: automotiveMastermind, Slack, Microsoft Excel, Agile Commitment: Full Time Workplace: Remote Languages: English