About this role
Helpdesk Technician - Tier 1 at IntelliDyne. Location: Herndon, Virginia, United States. Role: Answer calls, Create incidents in ServiceNow, Provide mobile support Requirements: 2+ years IT support, Active Secret clearance, HDI Customer Support Representative cert, Google IT Support cert within 6 months, HS diploma, strong customer service and IT knowledge. Category: Information Technology Seniority: Mid Level Certifications: hdi customer support representative Commitment: Full Time Workplace: Onsite Languages: English