About this role
Tier 2 Technician at IntelliDyne. Location: Washington, District of Columbia, United States. Role: providing support, documenting incidents, troubleshooting hardware Requirements: Secret clearance required. High school diploma and minimum 4 years desk-side support experience. Must support VIPs, have relevant IT certifications, and knowledge of Active Directory, VPN, imaging, and ticketing systems. Category: Information Technology Seniority: Mid Level Tools: Active Directory, Terminal services, ZScaler, Windows OS Imaging tools, OneDrive, Azure, Office 365, Microsoft Teams, Microsoft SharePoint, Bomgar, Beyond Trust, Bitlocker, ServiceNow Certifications: secret clearance, mcp, google it support, hdi-csr Commitment: Full Time Workplace: Field Languages: English