About this role
Help Desk Technician at AC Pro. Location: Rancho Cucamonga, California, United States. Role: troubleshooting hardware, supporting users, managing accounts Requirements: Provide first-level IT support, troubleshoot hardware/software/network issues, manage user accounts, and support Microsoft/Office 365 environments. High school diploma and IT support experience required; A+ and Network+ preferred. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Office 365, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Certifications: a+, network+ Commitment: Full Time Workplace: Onsite Languages: English