About this role
Help Desk Technician at AC Pro. Location: Rancho Cucamonga, California, United States. Role: providing support, troubleshooting hardware, managing accounts Requirements: Provide first-level IT support, troubleshoot hardware/software/network issues, manage user accounts in Active Directory, administer Microsoft 365/Office 365, and create technical documentation. Category: Information Technology Seniority: Mid Level Tools: Active Directory, Office 365, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Print Server, File Server Certifications: a+, network+ Commitment: Full Time Workplace: Onsite Languages: English