About this role
Scaled Customer Success Manager at Ivo. Location: San Francisco, California, United States. Role: managing accounts, guiding onboarding, monitoring health Requirements: 1+ year customer-facing experience (SMB success, account management, or similar); strong written and verbal communication; data-driven; self-starter; comfortable managing a large book with high-volume tech-touch engagement; familiarity with CRM/CS tools is a plus. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Gainsight, HubSpot Commitment: Full Time Workplace: Onsite Languages: English