About this role
Worksite Customer Care Account Management Director at MassMutual. Location: Springfield, Massachusetts, United States. Role: leading team, managing relationships, driving strategy Requirements: 8+ years financial services customer service experience, 2+ years people leadership (or equivalent informal leadership), high school diploma required; bachelor\u0002s preferred; occasional travel. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English