About this role
Operational Support Specialist at MassMutual. Location: Springfield, Massachusetts, United States. Role: assigning cases, processing mail, improving processes Requirements: 1+ year operations or customer service experience, proficiency with Microsoft Word/Outlook/Excel, ability to work 5 days/week in Springfield office, and pass a non-registered fingerprint background check (FINRA). Category: Business Operations Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English