About this role
Service Delivery Manager (131657) at HCLTech: Supercharging Progress | AI, Cloud and Engineering. Location: Noida or Hyderabad. Role: managing support, defining slas, coaching team Requirements: Manage application support and maintenance, define and publish SLAs/KPIs, control costs, ensure process effectiveness and controls for Record-to-Report, strong PeopleSoft/BlackLine experience, 15+ years R2R experience and 5+ years managing teams. Category: Finance and Accounting Seniority: Senior Level Tools: PeopleSoft, BlackLine, RTR automation tools, ERP Commitment: Full Time Workplace: Onsite Languages: English