About this role
Sr Technical Account Advisor(TAM) at Jda. Location: Bangalore, Karnataka, India. Role: owning portfolio, managing escalations, driving adoption Requirements: Bachelor's degree and 12+ years supply chain experience; 2+ years in a TAM or similar role; SaaS and retail/supply chain domain knowledge; ITIL familiarity; strong communication, project management, and problem-solving skills. Category: Customer Service Seniority: Senior Level Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English