About this role
Associate Technical Account Advisor - TAM, Account Management, Customer Success, SaaS, ITIL at Jda. Location: Bangalore or Hyderabad. Role: maintaining health, managing escalations, monitoring consumption Requirements: Bachelor's degree, 5+ years in supply chain domain or related technologies, 2+ years in technical account/ customer success roles, customer-facing skills, SaaS/Cloud knowledge, strong communication and escalation management, ability to work across time zones. Category: Customer Service Seniority: Senior Level Tools: SaaS, Cloud Commitment: Full Time Workplace: Onsite Languages: English