About this role
Retail Customer Service Associate - UK Market at Sutherland. Location: Kingston, Kingston, Jamaica. Role: handling contacts, resolving problems, documenting interactions Requirements: Minimum secondary education (3 subjects incl. English) or U.S. high school/GED, pass criminal background check, flexible availability including weekends/holidays, strong English (written & verbal), basic PC and Microsoft Office skills, CRM experience preferred. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English