About this role
Customer Experience & Insights Manager (m/w/d) at Securitas. Location: Berlin or Düsseldorf or Germany. Role: implementing VoC, structuring data, analyzing feedback Requirements: Minimum 3 years experience in Customer Experience/VoC, Commercial Excellence or market research; experience with Sales/Marketing/Operations; knowledge of Microsoft Dynamics, Qualtrics, Power BI and Excel; strong analytical and communication skills. Category: Data and Analytics Seniority: Mid Level Tools: Microsoft Dynamics, Qualtrics, Power BI, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: German