About this role
Customer Operations Lead at Abacum. Location: Barcelona or New York City. Role: building infrastructure, forecasting renewals, tracking churn Requirements: 5+ years post-sale operations experience, strong NRR and renewal forecasting skills, analytical modeling, cross-functional influence, process and playbook design, and practical use of AI in operations. Category: Business Operations Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English