About this role
Sr Analyst (134069) at HCLTech. Location: United States. Role: resolving incidents, logging tickets, supporting users Requirements: Provide L1 support, log and resolve incidents in ServiceNow, troubleshoot Windows/VDI/Veridium issues, ITIL Foundation certified, French A1 proficiency, 0–2 years (Analyst) or 2+ years (Senior). Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows 10, Windows 11, VDI, Veridium, Mac OS, Android, iOS Certifications: french (a1), itil foundation Commitment: Full Time Workplace: Onsite Languages: French, English