About this role
(BANCO DE TALENTOS) Pessoa Analista de Customer Success Pleno | Comercial at BigDataCorp. Location: Rio de Janeiro, State of Rio de Janeiro, Brazil. Role: onboard clients, maintain relationships, analyze trends Requirements: Previous CS experience; knowledge of CS processes; understanding of CS KPIs; CS tools familiarity; excellent communication; ability to work under tight deadlines; empathy and patience with customers. Category: Customer Service Seniority: Mid Level Tools: CRM, CS software, data analytics tools Commitment: Full Time Workplace: Remote Languages: Portuguese