About this role
Service desk analyst at Prolifics Corporation Limited. Location: Hyderabad, Telangana, India. Role: supporting users, managing assets, tracking tickets Requirements: 6-8 years experience; first-line user support, incident management, asset lifecycle and procurement, familiarity with Windows and macOS, ITSM/CRM ticketing, strong communication and organizational skills. Category: Information Technology Seniority: Senior Level Tools: Windows, macOS, ITSM, CRM Commitment: Full Time Workplace: Onsite Languages: English