About this role
Associate Service Desk Technician at First American. Location: Roseville, California, United States. Role: Provide support, Troubleshoot issues, Document tickets Requirements: Two-year technical degree or equivalent; ~1 year related experience; HDI Support Center Analyst preferred; strong customer service and ITIL/KCS knowledge. Category: Information Technology Seniority: Entry Level Tools: VPN, Help desk software, ITIL, KCS, HDI Certifications: hdi support center analyst Commitment: Full Time Workplace: Onsite Languages: English