About this role
Product Support Analyst I (Mon-Fri; 12 PM to 9 PM ET) at Clinical Ink. Location: United States. Role: handle tickets, troubleshoot issues, document workflows Requirements: Associates degree and 1 year of customer-focused IT support; supports Monday–Friday 12:00 PM–9:00 PM ET; strong problem solving, communication; Windows proficiency; ticketing systems; basic networking; SQL/JSON a plus; CCNA/MCSE a plus. Category: Information Technology Seniority: Entry Level Tools: Windows, Salesforce Service Cloud, SQL, JSON, MDM, Networking, Cisco CCNA, MCSE Certifications: cisco ccna, microsoft mcse Commitment: Full Time Workplace: Remote Languages: English