About this role
TP- Desktop Support Analyst at TP Mechanical. Location: Columbus, Ohio, United States. Role: responding tickets, deploying workstations, troubleshooting issues Requirements: 3–5 years corporate helpdesk/desktop support, Windows 10/11 and Active Directory experience, Microsoft 365 proficiency, networking basics, ticketing system experience, valid driver’s license and OSHA 10. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Windows 10, Windows 11, Active Directory, ServiceNow, Freshdesk, Jira Service Management, MDM platforms Certifications: comptia a+, comptia network+, itil foundation, microsoft 365: fundamentals, osha 10 Commitment: Full Time Workplace: Onsite Languages: English