About this role
Quality Assurance Analyst at Intouchcx. Location: San Pedro Sula, Cortés Department, Honduras. Role: coaching csrs, reviewing contacts, providing support Requirements: High school diploma required; QA and front-line contact center experience preferred; intermediate Microsoft Office skills and 30 wpm typing; availability for varied shifts including holidays. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English