About this role
Service Desk Analyst at Canarywharf. Location: London, England, United Kingdom. Role: providing support, troubleshooting issues, managing devices Requirements: Provide desktop and remote IT support, log and triage incidents, support Windows, Macs, Microsoft 365, SharePoint, AD and perform device provisioning. ITIL certification and degree preferred. Category: Information Technology Seniority: Mid Level Tools: BeyondTrust, HaloITSM, ServiceNow, Windows 11 Pro, Microsoft 365, SharePoint, Active Directory, Microsoft 365 Admin Centre, Intune Certifications: itil v4, itil v5 Commitment: Full Time Workplace: Hybrid Languages: English