About this role
Service Desk Analyst at Ecu. Location: Carmel, Indiana, United States. Role: responding requests, resolving incidents, configuring equipment Requirements: Provide Tier 1 IT support, document tickets, escalate complex issues, configure and deploy user devices, support ATM/ITM operations, and produce reports for continuous improvement. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Word, Microsoft Excel, Microsoft Outlook, iOS Certifications: comptia a+, itil foundation, leanit essentials Commitment: Full Time Workplace: Hybrid Languages: English