About this role
Service Desk Analyst at Ecu. Location: South Bend, Indiana, United States. Role: responding requests, resolving incidents, configuring equipment Requirements: Provide Tier 1 support, respond to Service Desk requests, document tickets, configure and deploy computers, support ATM/ITM, use ServiceNow and Microsoft Office; HS diploma and 1+ years IT/support experience; CompTIA A+/ITIL preferred. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Word, Microsoft Excel, Microsoft Outlook, iOS Certifications: comptia a+, itil foundation, leanit essentials Commitment: Full Time Workplace: Hybrid Languages: English