About this role
Helpdesk Analyst | End User Support | Experienced Hire at Overview. Location: Bala Cynwyd, Pennsylvania, United States. Role: supporting users, troubleshooting hardware, monitoring endpoints Requirements: 1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 proficiency, scripting interest in PowerShell or Python, BS in IT-related field preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Windows 10/11, Microsoft Office 365, PowerShell, Python Commitment: Contract Workplace: Onsite Languages: English