About this role
Service Desk Analyst at Zones LLC.. Location: Winston-Salem or Charlotte. Role: responding requests, logging incidents, troubleshooting issues Requirements: High school diploma or equivalent; customer service/technical support experience preferred; familiarity with Windows/macOS/Linux and networking fundamentals; relevant IT certifications (CompTIA A+, ITIL) a plus. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Linux, E-Verify Certifications: comptia a+, itil foundation Commitment: Full Time, Contract Workplace: Remote Languages: English