About this role
Help Desk Analyst L2 at Zones LLC.. Location: Dallas, Texas, United States. Role: troubleshooting hardware, providing support, managing tickets Requirements: Associates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems. Category: Information Technology Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR Commitment: Full Time, Temporary Workplace: Onsite Languages: English