About this role
Analyst at Tetra Pak. Location: Pune, Maharashtra, India. Role: troubleshooting devices, supporting users, managing assets Requirements: 5+ years IT on-site/desktop support experience, troubleshooting, customer-facing skills, ITIL knowledge, ServiceNow experience, Windows and Microsoft 365 proficiency, and a Bachelor's in IT/CS/Engineering. Category: Information Technology Seniority: Senior Level Tools: Windows 10, Windows 11, Microsoft 365, Microsoft Teams, ServiceNow, Active Directory, Entra ID, LAN, Wi-Fi, VPN, Audio-Visual (AV), ITIL Commitment: Full Time Workplace: Onsite Languages: English