About this role
Analyst (Support & Operations) (132766) at HCLTech: Supercharging Progress | AI, Cloud and Engineering. Location: India. Role: resolving tickets, diagnosing problems, updating worklogs Requirements: Provide L1 remote desktop support to resolve hardware/software/network issues within SLA, update worklogs, escalate complex problems, and contribute to knowledge base. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English