About this role
Call Center Supervisor at Modaxo. Location: El Paso, Texas, United States. Role: supervising team, monitoring queues, coaching associates Requirements: 2+ years call center/customer support experience, supervisory experience preferred; knowledge of call center metrics, SLAs, coaching skills; proficiency with call center platforms, CRM/ticketing systems, and Microsoft Office. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM, call center platforms, ticketing systems, AI-enabled tools Commitment: Full Time Workplace: Onsite Languages: English