About this role
Customer Support Specialist - Tier 1 at Intellistack. Location: Denver, Colorado, United States. Role: delivering support, creating documentation, sharing feedback Requirements: 1–2 years customer support experience (SaaS preferred); basic APIs/webhooks knowledge; strong communication, troubleshooting, and time-management; willing to work holidays and late shifts; comfortable with modern software and AI-assisted tools. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Zendesk, HubSpot, APIs, webhooks, SSO, AI-assisted tools, HTML, CSS, JavaScript, PHP, Java Commitment: Full Time Workplace: Hybrid Languages: English