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Manager, Customer Experience Platform @ Fourseasons

CAOnsiteFull Time
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About this role

Manager, Customer Experience Platform at Fourseasons. Location: Toronto, Ontario, Canada. Role: owning platform, managing integrations, leading team Requirements: Bachelor's in Business or IT, 4+ years CX/CRM experience, Qualtrics/Medallia experience, CDP and Salesforce Marketing Cloud familiarity, project management, analytics (Adobe/Google/Power BI), privacy/compliance knowledge. Category: Project and Program Management Seniority: Mid Level Tools: Qualtrics, Medallia, Salesforce Marketing Cloud Journey Builder, Salesforce Marketing Cloud, Power BI, Adobe, Google Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: English

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