About this role
CSM - Psyke at Black Nova Portfolio. Location: Sydney, New South Wales, Australia. Role: partnering clients, leading CRO, supporting AI Requirements: Customer success mindset with strategic marketing experience, hands-on CRO, email marketing (Klaviyo or similar), paid advertising (Meta/LinkedIn/Google Ads), GA4 & GTM familiarity, intermediate SEO, and hands-on AI experience. Sydney-based for weekly in-person collaboration. Category: Customer Service Seniority: Mid Level Tools: Klaviyo, Meta, LinkedIn, Google Ads, GA4, GTM Commitment: Full Time Workplace: Hybrid Languages: English