About this role
Customer Success Manager at Yes Energy. Location: Boston or Boulder or Chicago or Richmond. Role: driving alignment, providing training, monitoring usage Requirements: Bachelor's degree or equivalent, 3+ years customer success or account management (SaaS) experience, energy/market experience preferred, strong communication and presentation skills, KPI-driven, willing to travel up to 15%. Category: Customer Service Seniority: Mid Level Tools: JIRA, Salesforce, API, SQL Commitment: Full Time Workplace: Hybrid Languages: English