About this role
Benefits Administration Services Associate II - Spanish Bilingual at Conduent Business Services Philippines, Inc.. Location: Pasay City, National Capital Region, Philippines. Role: advising participants, responding inquiries, documenting calls Requirements: Spanish and English proficiency, call center/customer service experience, transaction processing and case management system use, accurate documentation, escalation handling, and meeting call center metrics. Category: Customer Service Seniority: Mid Level Tools: case management systems Commitment: Full Time, Temporary Workplace: Onsite Languages: English, Spanish