About this role
Customer Experience Associate I - Healthcare Pharmacy at Conduent Business Services Philippines, Inc.. Location: Pasay City, National Capital Region, Philippines. Role: assessing calls, updating database, escalating issues Requirements: Entry-level call center role performing customer support for healthcare pharmacy: handling calls, following scripts and SLAs, updating databases, escalating issues, and providing empathetic communication. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English